Return / Exchange Policy


We have a 30 day return or exchange policy for all of our products. If the device is defective within 30 days, we will pay the shipping labels. 

Simply email us at if you have any questions or need to start a return process. 


Any warranty ONLY applies to AcuMicro devices. It does NOT apply to any workshops, topicals, or anything that is not considered a mechanical device.

All devices automatically come with a 2 year warranty from the day that it is shipped. Any extended warranty simply extends the timeframe of the included 2 year warranty. 

The warranty covers ANY malfunction with our AcuLight, AcuMat, or AcuMicro Plus+ Pen.

If a device proves to be defective in material or workmanship under normal use, it will be repaired or replaced free of charge at the discretion of the AcuMicro.

What is NOT covered under the warranty? 

  • Any physical damage that was not from normal use. 

If any damage is clearly able to be deemed from improper use, it may void the warranty.